Privacy Policy

---

Last Updated: 10/10/2025

Level Chiropractic PLLC (“Level Chiropractic,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, communicate with us, or receive SMS text messages.

1. Information We Collect

We may collect the following types of information:

• Name, email address, and phone number
• Appointment and service details
• Messages sent via forms, email, or text
• Payment or billing information (if applicable)
• Technical data such as IP address, browser type, and site analytics

2. How We Use Your Information

Your information is used to:

• Schedule and manage appointments
• Communicate about services, updates, or promotions
• Send confirmations, reminders, or limited marketing messages
• Improve our website and patient experience
• We never sell or rent your personal data.

3. SMS Text Messaging Policy

By providing your mobile number, you consent to receive SMS messages from Level Chiropractic.

Messages may include:

• Appointment confirmations and reminders
• Schedule updates or wellness event notifications

Message frequency may vary.

Message and data rates may apply.

Reply STOP to opt out or HELP for help.

You can also contact us at www.areyoulevel.com for assistance.

Your SMS consent is not shared with third parties or affiliates.

4. Health Information & HIPAA Notice

While our website and SMS communications are not intended for sharing Protected Health Information (PHI), any health information you provide in person or through our patient management system is protected in accordance with applicable privacy and security laws, including HIPAA standards where applicable.

Please avoid sending detailed medical information via online forms or text messages. For private health matters, contact our office directly.

5. Information Sharing

We share limited data only with trusted service providers who assist in operating our business—such as scheduling, messaging, or payment platforms.

All partners must follow strict confidentiality and data security requirements.

We may also disclose information if required by law or court order.

6. Data Security

We use administrative, physical, and technical safeguards to protect your data from unauthorized access or misuse. While no system is completely secure, we take all reasonable precautions to protect your personal information.

7. Your Choices

You may:

• Opt out of promotional texts or emails
• Request corrections or deletion of personal information (subject to recordkeeping laws)
• Update your contact details by calling or emailing our clinic

8. Cookies and Analytics

This website may use cookies or similar tools for basic analytics and functionality. You can disable cookies in your browser settings.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Level Chiropractic 

1820 Preston Park Blvd Suite 2375

Plano TX, 75093

(214) 501-4499

dretherton@areyoulevel.com

www.areyoulevel.com